TOP 10 Frequently Asked Questions (FAQ)

1. What are the space requirements for the photo booth?

We require 1 hour and 30 minutes prior to the rental start time to set up.

To set up our photo booth, we require a minimum area of 8W x 8L x 8H feet, but a 10W x 10L foot space is preferred for optimal guest comfort. We also need to be within 10 feet of a power outlet. For outdoor events, the ground must be level, dry, and under protective covering.

2. How far in advance should I book my photo booth?

We recommend booking as early as possible to secure your date. Availability is on a first-come, first-served basis. A 50% non-refundable deposit is required to confirm your booking.

3. What is your deposit policy, and when is the balance due?

A 50% non-refundable deposit is required upon booking. The remaining balance is due 14 days before the event. For events booked within 14 days of the scheduled date, the full amount is due at the time of booking.

4. What happens if I need to cancel or change my booking?

Date change requests must be made in writing at least 30 days before the original event date and are subject to availability. If we cannot accommodate the new date, the non-refundable deposit will be forfeited. Refunds for cancellations are only granted in cases of natural disasters or at the discretion of A’luxe Photobooth Co.

5. Will an attendant be present during the event?

Yes, we provide a professional attendant at every event to handle setup, assist guests, and ensure the photo booth operates smoothly.

6. What happens in case of bad weather during outdoor events?

In the event of rain, high humidity, extreme heat, or strong winds, an alternative indoor location must be arranged. It is the client’s responsibility to ensure the photo booth is on level ground and protected from the elements.

7. What is the travel policy?

There is no travel fee for events within a 50-mile radius of our office. For locations beyond 50 miles, a travel fee will apply. Contact us for specific rates based on your event's location.

8. How much time is needed for setup and teardown?

We require 1 hour and 30 minutes for setup before the event and

Teardown will begin immediately after the event and is handled by our team.

9. What types of events do you cater to?

We cater to all kinds of events, including weddings, birthdays, corporate functions, graduations, proms, and more. If you have a specific theme or idea, let us know, and we’ll tailor the experience to suit your event.

10. What if I need assistance on the day of the event?

Our attendant will be present throughout the event to address any issues and ensure the photo booth runs seamlessly. If you have additional concerns, you can contact us directly during the event.